Project Office


Several EU programs are open to applicants from Serbia and the most important programs for the Serbian ICT sector were:

  • Horizon Europe, as the successor of EU 7th Framework Programme for Research 2007-2013 (FP7) and Horizon2020.
  • Interreg Europe helps regional and local governments across Europe to develop and deliver better policy.
  • Competitiveness of Enterprises and Small and Medium-sized Enterprises – COSME
  • Danube Region Strategy
  • Erasmus Plus, Program for education, youth and sport


The ICT sector is one of the most dynamic and promising sectors in the Serbian economy. This is reflected in the comparatively high number of applicants for EU funds. 


In order to support SMEs in this sector to take advantage of the available EU programs, VOICT teamed up with Deutsche Gesellschaft für Internationale Zusammenarbeit – GIZ, to build an internal service and competence unit with the capacity to successfully apply for respective EU programs. This unit was named simply Project Office. Its services and know-how are available to VOICT members and external clients (non-members) alike.


The objective in setting up the Project Office (PO) is to support VOICT in four different areas:

  • Enhance the service portfolio of the cluster to increase attractiveness to current and future members.
  • Support its clients to gain access to EU programs and build a knowledge base on this subject.
  • Strengthen the linkages between the research and business communities.
  • Reduce the dependency of VOICT on bilateral donors by generating projects for the cluster itself.

In its activities, the PO collects as much information as possible on the challenges and opportunities for SMEs presented by EU programs available in Serbia and the respective application procedures. This information is utilized to enhance the programs themselves and the framework conditions in Serbia.

To summarize, the PO has two separate functions:

  1. Service provider to SMEs
  2. Dialogue partner for government, EU, and other donors



In order to ensure the sustainability of the intervention, the approach was built on an elaborated business plan and business case, i.e. the costs of the unit should be covered by fees from its services and other income of the unit.

The demand for the services and work of the VOICT PO can be categorized in two groups:

  1. Internal Beneficiaries / Clients
    •  VOICT members
  2. External Beneficiaries / Clients
    •   Companies (Serbian and international)
    •   Other clusters (Serbian and international)
    •   Successful projects (creating business opportunities for members rather than the PO via the supply of IT solutions)
    •   Local (public) self-government bodies (focus on e-government, ICT solutions etc.)
    •   Public utility companies

Service Portfolio & Catalogue

The PO developed the following service catalogue, which provides, together with the pricing model for each service, the binding basis on which all services and training sessions are offered and charged. Of course, these services are free of charge or with a minimal charge for VOICT members, while at the same time are offered commercially to third parties.


International projects


# Project Title Source of Funding
22 CappTTict – Enhancing capacities for technology transfer, company building and innovations in the field of ICT Interreg Transnational Danube Programme
21 EINSTEIN – Excellence initiative for nutrifood-based theranostics for healthy European society Horizon Europe
20 WBC-RRI.NET – Embedding RRI in Western Balkan Countries: Enhancement of Self-Sustaining
R&I Ecosystems
19 PUZZLE – Towards a Sophisticated SIEM Marketplace for Blockchain-based Threat Intelligence and Security-as-a-Service HORIZON2020
18 BLOCK.IS – Blockchain Innovation Spaces builds an open and collaborative cross-border,
cross-sectoral innovation ecosystem in three sectors: agrifood, logistics and finance
17 CHECK-IT – Establishing innovation-technology platform “Checkpoint IT the Community Interreg-IPA CBC
16 DA-SPACE – Open Innovation to raise Entrepreneurship skills and Public Private Partnership
in Danube Region
Danube Transnational
15 KATANA – Emerging industries as key enablers for the adoption of advanced technologies in the agrifood sector HORIZON2020
14 FRACTALS – Future Internet Enabled Agricultural Applications in Balkans FP7
13 Fostering students’ entrepreneurship and open innovation in university-industry collaboration – iDEA Lab TEMPUS
12 STudent EnterPrize University Project – STEP UP TEMPUS
11 Enterprize-University partnership – towards better employability – ENTE TEMPUS
10 DBE – Digital Business Ecosystem FP7
09 ED4ICT – European Bridges for the ICT Entrepreneurship Experience Sharing FP7
08 KA3 – Sustain the COMunity Knowledge through the ICT / ICT.COM Life Long Learning Programme
07 Enterprize-University partnership – towards better employability – ENTE TEMPUS
06 Center of Excellence USAID
05 Cluster Academy RSEDP2
03 PPP4BroadBand – Tackling the “Broadband Gap” in SEE Rural areas through PPP model IPA SouthEastEurope (SEE)
02 CompComp – Computer Industry Competency Based Cross-border Business Building IPA CBC HU-SRB
01 CIRENECross-border ICT Research Network IPA CBC HU-SRB


National projects


23 DanubeIT conference and B2B meetings Ministry of Trade,
Tourism and
24 Compilation of feasibility study for connecting VOICT members via fiber optic infrastructure of the City of Novi Sad NARD – National Agency
for Regional Development
25 Co-financing approved EU projects, improvement Project Office performance, support competitiveness growth via support to clustering Vojvodina Government
26 Studiraj IT RNIDS 4PI
27 SoftBizz RNIDS 4PI
28 TV Informatics Digital Agenda
29 Co-financing of VOICT’s contribution in 2 running IPA HU-SRB CBC projects Vojvodina Government
30 PO capacities raising, Information system development for communication between VOICT’s members Vojvodina Government
31 Preparation and printing of VOICT’s promo material for CeBIT Vojvodina Government
32 Improvement of existing video surveillance system for the city of Novi Sad Pilot project MoERD
33 Development of 6 curricula for Cluster Academy MoERD
34 Project for newly established innovative clusters in 2010 MoERD – Ministry of Economy
and Regional Development


  Total value of the projects: €27.744.110,33
  Value of VOICT activities: €1.579.036,99