About the company
M&I Systems Group is a company founded on January 23, 1991, as Management & Information Systems Company. After more than three decades of business, it is considered a regional leader in business software and digital transformation within various business processes and industrial veins.
We are, first and foremost, a people-oriented company – our advice, solutions, and expertise are at the service of people and partners to help them develop their businesses. We are inspired by cutting-edge technology and driven by our desire to help – we want to be a long-term partner for success and growth. As such, we must deliver value at every level, making our partners feel supported and empowered – we are a collaborator in solving business challenges.
Our mission follows in the footsteps of our business strategy to put us at the forefront of innovation, growth, and transformation – we are an agile, dynamic, innovative, and visionary partner in the world of business technology.
M&I Systems Group is a partner for companies to transform and manage their business by discovering the value of a systematic approach, knowledge, experience, and technology. As a leading strategic partner to companies throughout the region, we have relied on our decades of experience, deep professional expertise in the industry, and mastery of rapidly evolving areas within technology, artificial intelligence, connectivity, software, and digital engineering, and have been continuously expanding our portfolio for over 30 years.
Main Products and Services
Beyond Digital Platform
Our comprehensive proprietary, intelligent ERP cloud solution. All business processes and technical integrations are holistically incorporated into a single system, Beyond Business Suite, powered with intelligent technologies, enabling a full digital transformation for our clients with overall GRP, HR and payroll processing, with CRM extension, fueled with E-Commerce, most advanced strategies and tools for B2B/B2C. Additionally, powerful analytics and real-time, predictive insights enablement through Business Intelligence.
Robotic Process Automation- Digital Employee
This core business is the fastest growing enterprise software segment nowadays. Platform uses ML
(Machine Learning) and NN (neural networks). The role of AI (Artificial Intelligence) in the Robotiq.ai platform is essential and focused on performance and delivering the best user experience
Professional Consultancy & SW Delivery
From process discovery to developing a business process strategy, designing efficientbusiness processes and full product delivery of global leading solutions like SAP, Salesforce, Software AG
(Aris) to name a few.
M&I Systems Group has been a licensed partner of Salesforce since 2020. Our specialized teams for Service Cloud, Sales Cloud, Marketing Cloud, and Community Cloud, apply their knowledge and expertise to solutions for domestic and international clients, enabling comprehensive and easy access to all segments of their business, and synchronizing processes into harmonious and highly operational systems.
Development plans and foreign collaboration
Expanding portfolio of products and services in order to provide complete services to existing and future clients. Collaboration with IT companies on the local and global level.
Certifications
ISO 27001, ISO 9001
SAP, SoftwareAG - IDS Scheer, IBM, EMC, Microstrategy, Microsoft…
Markets
Serbia, Bosnia & Hercegovina, Montenegro, Macedonia, EU, USA
Physical scale & performance
| What geographic areas are served the best? | Former Yugoslavia |
| What geographic areas could be served adequately? | European countries, America |
Positioning
| Target markets | Serbia, Bosnia & Hercegovina, Croatia, Slovenia, Macedonia, EU |
| Any unique product/service | Beyond Digital Platform |
| What is the short-term strategy? | Ensuring growth in economic crisis |
| What is the long-term strategy? | Increasing the volume of business and strengthening the position of IT leader in the region |
| Wish to hold position or to grow aggressively | Satisfactory growth |
| Merger/Acquisition/JV candidate | We are interested if there is a good strategic partner |
| Collaboration sought in following fields | ERP systems, business intelligence, core banking system, Business process management and optimizatio |
| Describe profile of desired partner company (System Integrator, Sales Service, etc.) | Software development company interested in cooperation, mutual development and outsourcing. Company |
| Main needs (strategic, development...) | The main need is for funds and projects, as well as participation in major international projects. |
Performance
| Major accounts | Atlantic grupa, Sport Vision, Nesspreso, Fashion Company, Dexy Co., DDOR, Maxi dom, Silbo |
| Service strengths | Extensive knowledge and experience, good support and continuous product development |
| Service weaknesses | Poor internet infrastructure in region, poor professional quality of the users. |
| With what accounts are the best relationships | With clients who have high-quality personnel both in the key business processes and IT. |
Prestige
| Overall reputation in the business community | BEYOND Solution is based on the concept of “Digital Enterprise” - a completely digitalized business that is e cient, flexible and able to adapt to it’s specific environment. |
| Any legal troubles in the past | No |
| Involved in social responsibility/charity projects | Sponsorship of sports events, participation in humanitarian activities |
